Privacy Policy

Sortavi ("we," "us," "our") respects your privacy. This policy explains what we collect, why, and the choices you have. By using this website, you agree to the practices described here.

Information we collect

• Order information you provide — name, shipping and billing address, email, phone and payment details. Payments are processed securely by our payment provider; we do not store full card numbers.
• Account information, if you choose to create an account.
• Usage information collected automatically, such as your device, browser, pages viewed and cookies, to keep the site working and improve it.

How we use it

• To process and deliver your orders and provide customer support.
• To send order updates and, if you opt in, marketing emails you can unsubscribe from at any time.
• To operate, secure and improve our website.
• To meet legal and tax obligations.

Sharing

We share information only with the service providers who help us run the store — such as payment processors, shipping carriers and email tools — and only as needed to serve you. We do not sell your personal information.

Cookies

We use cookies to remember your cart, understand site usage and improve your experience. You can control cookies through your browser settings.

Your choices

You can unsubscribe from marketing at any time, and you may request access to, correction of, or deletion of your personal information by emailing us.

Contact

Questions about your privacy? Email hello@sortavi.com.

Last updated: 2026.